Exchanges & Returns

Returns

RETURNS CHANGE OF MIND - We are not required to provide a refund or replacement if you change your mind and wish to return your item. However we will consider a refund or exchange under the conditions below

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted for a change of mind return: (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

We will only replace items if they are defective, damaged or not of acceptable quality or meet the purpose for which the goods are commonly supplied. To exchange it for the same item, send us an email at [email protected] and send your item to: 59 Luke Street, Hemmant, QLD 4174. Australia

Delivery

You will be responsible for paying for your own delivery costs for returning your item.